Terms and Conditions

Terms and Conditions 123mbi — Malaysia Casino Platform Terms of Use

This document contains all the terms and conditions governing the use of the 123mbi platform. Please read it carefully before registering or using any of our services. By using this platform, you agree to be bound by all terms stated below.

Last Updated: 1 January 2026

Key Things You Need to Know

Before reading the full document, here are six key points every 123mbi member should understand.

Member Eligibility

Only individuals aged 21 and above are permitted to register and use the 123mbi platform. Only one account is allowed per individual, IP address, and device.

Deposits & Withdrawals

All financial transactions are subject to set minimum and maximum limits. Withdrawals require full KYC verification before processing.

Bonuses & Promotions

All bonuses are subject to the stated wagering requirements. Bonus abuse will result in bonus cancellation and possible account termination.

Account Security

You are fully responsible for the security of your password and account access. 123mbi will never ask for your password through any communication channel.

Game Rules

All game results are final. Any attempt to manipulate a game, the system, or a provider will result in immediate account suspension.

Account Termination

123mbi reserves the right to suspend or terminate the account of any member who violates these terms without prior notice, subject to the absolute discretion of management.

These Terms and Conditions form a legally binding agreement between you ("Member") and 123mbi ("Platform"). Continued use of the platform following any amendment constitutes your acceptance of the updated terms.

1 Acceptance of Terms

By accessing, registering for, or using any part of the 123mbi platform available at 123mbi.app, you hereby acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, along with all related policies including our Privacy Policy and Responsible Gaming Policy.

If you disagree with any part of these terms, you are required to stop using our platform immediately. Continued use after the effective date of any amendment will be deemed acceptance of the updated terms.

By accepting these terms, you also confirm that the information you provided during registration is accurate, complete, and up to date. Providing false information is a serious violation of these terms.

2 Eligibility & Registration

To register and use the 123mbi platform, you must meet all of the following eligibility requirements at all times:

  • Be at least 21 years old at the time of registration and throughout the duration of your membership.
  • Are acting as an individual on your own behalf, and not on behalf of any third party.
  • Are not on any self-exclusion list or platform ban list established by the relevant authorities.
  • Are not accessing this platform from a region or jurisdiction where online gambling is prohibited.
  • Have not previously been removed or banned from the 123mbi platform for a terms violation.

Registration Process

During registration, you are required to provide your full name, phone number, email address, and any other required information. All details must be accurate and current. 123mbi reserves the right to request identity verification documents (KYC) at any time to verify a member's identity before permitting withdrawals or during periodic reviews.

Only one account is permitted per individual. Registering multiple accounts using the same name, phone number, email address, bank account number, or IP address is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of all balances and bonuses.

3 Account & Security

Your account security is a shared responsibility between you and 123mbi. Your part of this responsibility is as follows:

  • Keeping your password confidential and not sharing your login credentials with anyone.
  • Ensure you log out of your account after each session, especially on shared devices.
  • Notify 123mbi immediately if you suspect unauthorised access to your account.
  • Using a strong password and not reusing the same password from other platforms.

123mbi shall not be liable for any loss or damage arising from your failure to keep your account credentials secure. Any activity that occurs under your account is deemed to have been carried out by you, unless you have promptly reported theft or unauthorised access to our support team.

123mbi will never ask for your password, OTP, or sensitive account information via email, WhatsApp, or any other channel. Do not share this information with anyone claiming to represent 123mbi.

4 Deposits & Payments

123mbi accepts deposits via approved payment methods including FPX, DuitNow, local bank transfers, and other methods listed on the platform's deposit page. All deposits are processed in Malaysian Ringgit (MYR).

Deposit Requirements

  • The minimum deposit amount is as stated on the Deposit and are subject to change from time to time.
  • All deposited funds must originate from a legitimate source and a bank account registered in the member's own name.
  • Deposits from third-party accounts are not accepted and will be returned after deducting any applicable processing fees.
  • 123mbi reserves the right to hold or delay the processing of suspicious deposits until an investigation has been completed.
  • Any charges or fees imposed by your bank or payment service provider are solely the member's responsibility.

Deposits via DuitNow and FPX are typically credited to your account within minutes. If your deposit has not been credited within 30 minutes, please contact our support team with proof of transaction.

5 Cash Withdrawal

All withdrawal requests are subject to the following conditions and will be processed in accordance with 123mbi's current policies:

  • Withdrawals may only be made to a bank account registered in the same member's name as the 123mbi account registration details.
  • Full KYC verification, including valid identification documents, must be completed before the first withdrawal request is processed.
  • The minimum and maximum withdrawal limits are as set out on the Withdrawal.
  • Withdrawal requests received on business days will be processed within 1 to 3 hours. Requests submitted on weekends or public holidays may take slightly longer.
  • 123mbi reserves the right to request additional documentation for withdrawals exceeding certain limits as an anti-money laundering precaution.

Bonus Withdrawal

Bonus funds cannot be withdrawn directly. Bonuses must be converted into withdrawable balance by meeting the specified wagering requirements. The balance eligible for withdrawal will be clearly displayed on your account dashboard.

6 Bonuses & Promotions

123mbi offers a variety of bonuses and promotions from time to time. All bonuses are subject to the specific terms stated alongside each offer. The following general terms apply to all bonuses unless otherwise stated:

  • Each bonus may only be claimed once per member, unless otherwise stated in the promotional terms.
  • Wagering requirements must be met within the specified time period, after which any unused bonus will expire.
  • 123mbi reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
  • Bonus abuse, including the use of multiple accounts or wagering strategies designed to exploit promotions, is strictly prohibited.
  • Any bonus obtained through fraudulent means or misrepresentation will be voided without compensation.

A wagering requirement means you must wager the bonus amount a specified number of times before the bonus balance can be withdrawn. For example, a RM100 bonus with a 20x wagering requirement means you must place a total of RM2,000 in wagers.

7 Game Rules

All games available on the 123mbi platform are operated using certified Random Number Generators (RNG) or via live streaming from licensed third-party provider studios. The following general rules apply:

  • All completed game results are final and may not be disputed unless a documented technical failure has occurred.
  • In the event of a technical disruption during a game session, the system will attempt to restore the last recorded game state. If restoration is not possible, the affected wagers will be refunded to the member's account.
  • Any attempt to hack, manipulate, or exploit vulnerabilities in the gaming software is strictly prohibited and will result in immediate account termination.
  • Any wagers placed during an internet connection disruption are entirely at the member's own risk. 123mbi is not liable for any losses resulting from connectivity issues on the member's end.

Specific rules for each game category such as slots, baccarat, roulette, fish shooting, and sports betting are available on their respective pages within Game Lobby.

8 User Responsibilities

As a 123mbi member, you agree not to engage in any of the following activities:

  • Using the platform for money laundering, terrorism financing, or any other illegal activity.
  • Colluding with other members to manipulate game outcomes for mutual gain (collusion).
  • Using automation software, bots, or any unauthorised technical tools to gain an unfair advantage.
  • Spreading false or misleading information about 123mbi on any social media platform or public channel.
  • Attempting to access another member's account or 123mbi's internal systems without authorisation.

You are also responsible for ensuring your use of this platform complies with the laws and regulations applicable in the country or region where you are located. 123mbi makes no guarantee that use of the platform is lawful in all jurisdictions.

9 Intellectual Property

All content on the 123mbi platform, including but not limited to logos, graphics, interface design, text, images, audio, video, and software, is the exclusive property of 123mbi or its licensors and is protected by applicable intellectual property laws.

You are not permitted to copy, distribute, modify, republish, or exploit any content on this platform for commercial purposes without prior written consent from 123mbi. Limited personal use for non-commercial purposes is permitted.

10 Limitation of Liability

123mbi provides this platform on an "as is" basis and makes no warranties, express or implied, regarding its reliability, fitness for a particular purpose, or freedom from errors.

To the extent permitted by applicable law, 123mbi shall not be liable for:

  • Any financial losses incurred as a result of wagering activities on our platform.
  • Service disruptions resulting from system maintenance, third-party failures, or circumstances beyond our control.
  • Indirect, consequential, or punitive losses arising from the use of or inability to use this platform.
  • Actions or omissions by third-party game providers operating within the 123mbi platform.

123mbi's maximum total liability under any circumstances shall not exceed the amount you deposited in the 30 days preceding the relevant claim.

11 Account Termination

123mbi reserves the right to suspend, restrict, or terminate any member's account at any time for the following reasons:

  • Violation of any provision within these Terms and Conditions.
  • Suspected fraudulent activity, money laundering, or system abuse.
  • Registering multiple accounts or providing false information during registration.
  • Self-exclusion withdrawal requests made by the member for responsible gaming reasons.
  • Instructions from relevant authorities or court orders.

If your account is terminated due to a terms violation, 123mbi reserves the right to forfeit all bonus balances with unmet wagering requirements. Valid cash balances will be returned upon completion of the investigation and subject to legal compliance requirements.

Members who wish to voluntarily close their account may contact our support team via live chat. All pending withdrawals will be processed as normal once the account closure request is received.

12 Terms Amendment

123mbi reserves the right to modify, add to, or amend these Terms and Conditions at any time in response to operational requirements, legal changes, or industry needs. Amendments take effect immediately upon publication on this page.

We will endeavour to notify members of significant amendments via a notice on the platform or to their registered email, however it remains your responsibility to check this page periodically to ensure you are always aware of the latest applicable terms.

If you disagree with any amendment, you have the right to close your account. Continued use of the platform after the amendment's effective date will be deemed acceptance of the revised terms.

For any enquiries regarding these Terms and Conditions, please contact the 123mbi customer support team via live chat, available 24 hours a day, 7 days a week. We are here to help you understand every provision contained in this document.

Ready to Get Started?

Now that you've reviewed our Terms and Conditions, register a free account today and enjoy a safe, fair, and exciting gaming experience alongside over 500,000 123mbi members across Malaysia.

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